Governance and Service Management Assurance (GSMA) is a subscription-based advisory service designed to help organizations sustain, monitor, improve, and maximize the value of their governance and service management investments long after implementation is complete.
Turning Strategy into Measurable Outcomes
How We Can Work Together
Experience Across Industries
Why Organizations Engage Me
Flexible Assurance Models for Sustainable Success
Essential Assurance Ideal for:
Small organizations, startups, and organizations without dedicated governance or ITSM resources.
Services Included:
1)Monthly governance and service management review
2) KPI and performance dashboard review
3) One advisory session per month
4) Email support Quarterly improvement recommendations
5) Basic audit readiness guidance
Pricing:
USD 500 – 1,000 per month
(or equivalent local currency)
Commitment:
12-month subscription
Professional Assurance Ideal for:
Mid-sized organizations with established ITSM, governance, ISO, or COBIT frameworks.
Services Included:
Everything in Essential,
plus:
1) Bi-weekly review meetings
2) Process health assessments
3) KPI trend analysis
4) Governance reporting Support
5) Risk and compliance review
6) Audit readiness reviews
7) Continual improvement planning
8) Executive advisory support
Pricing:
USD 1,500 – 3,000 per month
Commitment:
12-month subscription
Enterprise Assurance Ideal for:
Large enterprises, government entities, and organizations with multiple frameworks (ITIL, COBIT, ISO 20000, ISO 27001, ISO 42001, Digital Trust, AI Governance).
Services Included:
Everything in Professional,
plus:
1) Weekly governance reviews
2) Executive steering committee support
3) Board-level reporting assistance
4) Framework maturity assessments
5) Continuous compliance monitoring
6) Audit preparation and evidence review
7) Strategic advisory and coaching
8) Unlimited email support
9) Emergency advisory consultations
Pricing:
USD 5,000 – 10,000+ per month
Commitment:12–24 months