ITIL V5 trust touchpoints:
Discover → Stakeholder Trust
Design → Trust by Design
Acquire → Supplier Trust
Build → Integrity Trust
Transition → Assurance Trust
Deliver → Experience Trust
Operate → Reliability Trust
Support → Relationship Trust
#DigitalTrust #ITILV5 #DPSM
Digital Trust is built across the ITIL V5 value chain:
Discover → trust needs
Design → ethics & governance
Acquire → trusted suppliers
Build → responsible solutions
Transition → validated controls
Deliver, Operate , & Support → sustained confidence
Value creation + Trust = Trusted value.
#DigitalTrust #ITILV5 #DPSM
A Trust-Enabled SVS operationalizes:
• Transparency → explainable decisions
• Accountability → clear ownership
• Ethics → responsible actions
• Assurance → continuous monitoring
• Value with Confidence → trusted outcomes
Trust is not a policy. It’s an operating model. #DigitalTrust #ITSM #ITIL4